Returns & Exchange Policy

Here at MiniArtDesign, we want you to be 100% happy with your purchase, that’s why we offer an extensive returns & exchange policy. Please read the following information carefully to ensure that you are fully aware of the restrictions within this policy and our obligations to you:

If you are not 100% satisfied with the product purchased directly from the MiniArtDesign website, the MiniArtDesign returns policy allows you return the item/s back to us for a refund for the price paid or exchange for an item of the same value

If:

  • The product that is delivered to you is damaged
  • The product details such as color, shape or size are different from what is mentioned on the website
  • The quality is poor

provided the following terms are met:

  • You return the item within 7 days of receiving the item
  • You provide the original order ID and email address
  • The item is still in original condition, meaning it is undamaged and in complete original packaging

If these conditions are met, MiniArtDesign will arrange an exchange or refund for the price paid for the product. The customer is responsible for and must prepay all shipping charges, and shall assume all risk of loss or damage to the product while in transit. MiniArtDesign reserves the right to not offer an exchange or refund if the above-mentioned terms are not met.

To arrange an exchange or refund please email us at sales@miniartdesign.com